Detailný popis CM

 

Thanks to the unique application Customer Desk you will feel like an aircraft controller. You will get the picture in communication and business administration.

Why do you need Customer Desk?

  • To invoice easily work done with clients
  • To monitor requests and have a summary history of handling them
  • For your clients not be required to find out with your personnel (by phone, email) as to what is the state of their orders
  • For other personnel also to see communications on the course of an order and give an impression outwardly of a well-coordinated team
  • For your personnel to know when and what they are expected to do
  • For the client to have the picture of the execution of the contract and easy access to all executions invoiced for them
  • For you to have always at you fingertips information on any client
  • To not lose clients requests

A summary of information ranges:

  • Management - requirements, plan, list of supplies
  • Invoicing - approval by customers of executions, invoice statements
  • Customer reports

Information ranges are continuously supplemented

A scheme of Customer Desk operation (click to enlarge)

 Customer Desk functional scheme

Customer Desk sections:

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