> CUSTOMER MONITOR (server) - new functions
Monitoring functions for terminal servers (SK) [5] - complemented with an Online information and Watches notices about processes which are using too much of RAM, CPU with sorting to specific users.
Connecting to computers with installed TeamViewer v.8. and 9. - extension of current versions, which were not recognized and the TeamViewerQS was not able to be executed, i.e. currently there is working remote connection to PC via CM server with running TeamViewer in versions 6.,7.,8.,9.
Time limitation of counting the transfered data in Internet bandwith monitoring (SK [6]) - exclusion of times, in which the monitoring of internet transmissions should not be evaluated.
> CDESK - new functions
New Watches templates for small NAS (SK) [23] - These templates are helping you to monitor the status of backup devices of QNAP and Synology types.
New template for Eaton/MGE UPS - templates can be found in C-MonitorConsole in Wizard for adding the Watches, part Health of systems, Preddefined health templates.
Extension of ESET 7th gen antivirus products detection - added detailed information about status of products ESET Endpoint Antivirus 7, Endpoint Security 7 for Windows in Zone "Antivirus".
Setting of time for transforming the periodical task into request (SK) [24] - adjusting the creation of request from periodical task.
Changes and extensions in Customer account's settings (SK) [27] - Activation of notifications was extended and is under the Customer account's Profile, tab Customers.
Links
[1] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/scheduling-calendar
[2] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/synchronization-ms-exchange
[3] https://www.customermonitor.eu/node/1017
[4] https://www.customermonitor.sk/ako-funguje-cm/reporty/na-koncovych-zakaznikov#sumarnyreport
[5] https://www.customermonitor.eu/how-cm-works-0/monitoring-and-diagnostics/monitoring-functions-terminal-servers
[6] https://www.customermonitor.eu/how-cm-works-0/monitoring-and-diagnostics/data-transferred-through-internet-internet-bandwith/time
[7] https://www.customermonitor.sk/ako-funguje-cm/helpdesk-customer-desk/planovaci-kalendar/planovanie-s-alokaciou-terminov
[8] https://www.customermonitor.sk/ako-funguje-cm/helpdesk-customer-desk/ponuky-oznamy-v-uvodnom-prehlade
[9] https://www.customermonitor.sk/ako-funguje-cm/cm-vnutorna-architektura/cm-server/role-pristupov-do-cm-servera-opravnenia/zakaznicke
[10] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/contacts
[11] https://www.customermonitor.sk/ako-funguje-cm/fakturacia-vykonov-obchodna-agenda/priklady-pre-rozne-uctovne-pripady/zakryvanie
[12] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/list-requests#Volitelnefiltre
[13] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/list-requests#noveikonky
[14] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/list-requests#prednostnyvypis
[15] https://www.customermonitor.sk/ako-funguje-cm/helpdesk/hlavne-vlastnosti-poziadaviek/stavy-poziadavky#stavy2
[16] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/discussion-requests#novefunkcie
[17] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/discussion-requests#volitelnadiskusia
[18] https://www.customermonitor.sk/ako-funguje-cm/helpdesk/evidencia-vykonov-plneni/zoznam-plneni
[19] https://www.customermonitor.eu/how-cm-works-0/components-and-architecture-cm/cm-server-cm-portal/creation-customer#rychle
[20] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/entering-requests/entering-requests-through-easyclick#autorizacia
[21] https://www.customermonitor.eu/how-cm-works-0/monitoring-and-diagnostics/data-transferred-through-internet-internet-bandwith
[22] https://www.customermonitor.eu/how-cm-works-0/monitoring-and-diagnostics/diagnostic-defective-hw/monitoring-hw-servers-vmware-esxi
[23] https://www.customermonitor.eu/how-cm-works-0/monitoring-and-diagnostics/monitoring-small-nas
[24] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/periodic-tasks-remind-regular-service#nastaveniecasu
[25] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/list-requests##udajevovnutri
[26] https://www.customermonitor.eu/how-cm-works-0/helpdesk-customer-desk/discussion-requests#zmenykpoziadavke
[27] https://www.customermonitor.eu/how-cm-works-0/components-and-architecture-cm/cm-server-cm-portal/roles-access-cm-portal-and-2#notifikacie